Salesforce App

Unlink a Google Drive file from a Salesforce record

Using FilesConnect app, users can unlink files/folders stored in Google Drive to specific records in Salesforce using the Unlink Record action.

1. Navigate to the Salesforce record where the file/folder is listed

2. Locate the desired file/folder on the FilesConnect component

3. Click the button to open the dropdown menu next to the file/folder

4. Select Unlink. 

5. Approve action. This will unlink current file/folder

 Note: You could unlink file/folder located only in root.